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Included in your CivicPlus suite
+ Archive Centre
The Archive Centre has been developed specifically for the storage and retrieval of agendas, minutes, newsletters, and other date-driven documents. The Archive Centre allows you to categorise and store date-driven documents in date order, which allow your users to find the specific document they are looking for easily and efficiently. Archives can be searched by date, category, or keyword.

The Archive Centre is a huge timesaver for website administrators as well, as a document only needs to be uploaded once, and the unique “View Most Recent” link functionality on your website pages does the rest of the work by automatically updating to the most recent uploaded item.

+ Bid Postings
bid posting
Bid Postings provides a simple and easy-to-use method of posting and organising bids, RFPs, and RFQs online for vendors or local contractors that are interested in providing products and services to your community. 

You can provide as few or as many details about each bid as you choose: provide links to upload the full RFP package, link to related web pages, or post other bid details like the scope of work. Bids can be searched by category, title, or closing date and by open, closed, cancelled, or awarded. 

This module can be integrated with the Notify Me module, allowing site-visitors to sign up to be notified when new bids are available, and bids can be updated throughout the process to let interested parties know of amendments, cancellations, and to whom the bid was awarded. Bids can also be set to automatically expire off the site.

+ Business/Resource Directory
Think of the Business/Resource Directory as the yellow pages of your website, as it provides site visitors with information about and links to organisations and services within your community. 

With the Business/Resource Directory module, site visitors can search by business or organisation name or category, and the entries can also be organised by business (yellow pages style) or by category (topical directory style).

Display useful information like a description, a link to a map of the location, address, phone, email and a link to the business’ website. Customers can also download the included iPhone App at no cost, allowing them to search for businesses or services on the go.

+ Calendar
calendar
The Calendar allows administrators to set up calendar items in an effort to keep the public informed about goings-on in your community. Events can be set on a one-time basis or as recurring events for multiple months in advance, with short descriptions and hyperlinks to display the event details. 

The calendar recognises the current date as the starting date for the display of events and also provides for easy navigation to future events. Multiple calendars are available. 

Department Calendar: Any page on your site can display the most current calendar items in a special content area, great for departments or sections of the website that wish to have their calendar events appear on their page(s).

Featured Events: The Featured Events functionality within the Calendar Module allows you to highlight special upcoming events to draw attention to an event in advance. 

The Calendar supports multiple views, including a monthly view that displays all the events in a month.

+ Document Centre
The Document Centre is a document storage Centre that allow for a variety of file types (e.g., PDF, spreadsheets, pictures, video files, sound clips, and more) to be downloaded or viewed by the end user, allowing for easy access for your site visitors. Instead of bogging down your employees with requests for documentation, site visitors can locate the forms and documents they need.

Your employees can easily add new documents and direct residents to the information they requested online, without sending out extra paperwork.

Moreover, all files are organised by our structured filing system of folders and subfolders, and this features the ability to set each file to automatically publish and unpublish, keeping all of your information updated and obtainable by your customers 24/7.

+ Frequently Asked Questions
Help your customers reduce time-consuming phone calls or trips to government offices by answering commonly asked questions through your website. FAQs – which can be organised by departments and/or category – may be added to any page and can be set up to link to additional information or documentation for easy reference.

FAQs also have their own search feature, so your site visitors can easily find answers to the questions they ask the most.

+ Forms Development Tool
Forms dev tool
Having online forms makes it easy for you to receive useful information from your customers and for your customers to complete tasks online. 

These completely customisable forms can be used as a means for customers to contact you with questions, requests and feedback, or to sign-up for various events and activities. You can create as many online forms as you need with this module, with forms easily built from scratch or from our library of sample online forms. Various field options include long answer, radio button, drop-down lists and multiple choice (among others), with formatting options that include font colors, background colors, text alignment, and more.

You can preview forms as you create and edit them instead of sending it to someone else for changes. The Forms Development Tool lets you develop every aspect of your online form with no programming knowledge necessary. 

In addition to being able to create your own form, you can track your forms through your website! No more lost emails and sorting for statistical data through multiple emails. Any form submitted on your website can be received via email to as many people as you wish, and/or be kept in a backend database. This data can then be exported to Microsoft Access, Excel, or other database software.

+ Healthy City
Help keep your customers more health-conscious by giving them a way to track their daily and weekly exercise routine.

+ Job Postings
Display available jobs within your organisation on your website in an easy-to-search-and-retrieve format for your site visitors. 

The Jobs Module allows you to provide as many details as you like and link to a number of files supporting the available position(s), with the ability to allow the site-visitor to download a job application and email their resume to the person/department of your choice. 

Website visitors can sort jobs by date or job type, and can sign up to be notified of new jobs through the Notify Me module. 

You can also choose to allow for online applications using the Online Job Application system (another module featured later).

The Jobs Module also can be set up to allow employers within your community to be able to post their own available job openings in a controlled environment on your website, helping to boost your community’s economic standing and further make your website the hub of information within your community.

+ Licenses and Permits
This online service gives you the ability to let customers submit request for and payment for simple permits online. Once a customer fills out the required fields on their license or permit submission form, they are issued the printable version of their license/permit immediately, and you can set these requests to utilise your Payment gateway or to be cost-free.

Creating a new license or permit request form is done through the Forms Development Tool, and you can utilise one of our 10 default forms or create your own customised form. 

+ My Dashboard
My dashboard
With My Dashboard, customers and users can set up a profile on your website that allows them to pick and choose the information that gets automatically fed to their dashboard upon site login. In one simple and streamlined view, your users can immediately see important news, available job openings, keyword searches, favorite pages, calendar feeds, and much more.

Your users will be able to login to My Dashboard using the Facebook Connect feature, negating the need for multiple usernames and passwords.

+ News Flash
News Flash provides your website with an area where important and timely news and announcements are posted. Any department may utilise News Flash for posting information that is specific to their department like a change in meeting location, results from an election, rainout announcements for sports fields, and more.

News Flash is a dynamic page element that may be placed on any page, and each News Flash item has its own start and expiration date.

+ Online Job Application

Save yourself and your residents’ time, save paper, and give your website users instant access to apply for available positions with CivicPlus Online Job Application system.

Allow applicants to apply completely online by filling in the application, attaching supplemental paperwork, and submitting to your HR department, with applications time and date stamped. Applicants can also create an online profile, which allows them to update their application and apply for other jobs without filling out multiple applications.

Your staff can be notified by email when a new application has been received, which then allows you to view, sort and download submitted applications. And fear not about lost applications – they’re databased on the website for easy retrieval.


+ Opinion Poll
This module allows you to interact with your site visitors. Once a user submits their vote, the poll results are displayed. This is a popular module and is an easy way to keep people coming back to see what’s new on your site.

We recommend that the poll questions be non-controversial items, as results are not scientific. The results may be used to provide website decision-makers with valuable information in order to make informed decisions. Also, having the Opinion Poll module demonstrates even further the true interest your community has in residents and stakeholders.

+ Photo Gallery
Photo Gallery
The Photo Gallery module is designed to allow you to store and display photographs in a central location to showcase to your citizens and the world the best that your community has to offer. Photo Gallery helps your website become the place to put your community’s best face out there and to attract new customers to your area. Users will be able to: 
  • Explore your city or shire through albums and favorites 
  • Browse your featured photos and events 
  • Share with friends or send as postcard 
  • Submit images 
  • View images as thumbnails or full-size 
  • Write descriptions with each photo 
  • Search the Photo Gallery 
  • View a slideshow of photos
  • Give photo credits 
  • Give images “thumbs up”
You can use the Photo Gallery to store and organise photo files by department, division, and/or event. Like the Document Centre, you can store as many pictures in as many albums as you like.

Add a Postcard
Highlight your community by giving visitors the opportunity to email virtual picture postcards with personalised messages.

+ Quick Links
The Quick Links module allows you to place links to related and often-requested information directly on the page of your choice. The entire collection of these links is contained within the actual module, and is unlimited in the amount of categories and links that you can provide to your users.

The links can be to interior pages of your website, to documents and forms, or to outside websites. You can organise the links by category or item and can set them up to auto-publish and unpublish.

+ Staff Directory

If the Business/Resource Directory is your website’s yellow pages, then the Staff Directory module is the white pages. A time-saving resource for your customers, Staff Directory provides detailed contact information for your staff and various offices all in one place, decreasing the number of calls requesting contact information. You can include as much or as little employee and department information as you deem necessary; plus, Staff Directory entries can be linked to pages throughout your site, providing quick access to a specific department or employee’s information.

Employee information can include title, bio, photo, and contact links via email or form submittal (email addresses are blocked from e-mail harvesting programs). Website users can search the directory for a specific employee by last name, first name, and by department.